Privacy Policy

At KWFB, your privacy is important to us. We are committed to protecting your personal information and handling it with care, transparency and respect.

Information We Collect

We may collect personal information, including your name, contact details, date of birth, medical information relevant to your treatment, skin history, treatment records and payment information when you:

  • Book an appointment or consultation

  • Complete a skin consultation form

  • Purchase products or treatments

  • Contact us via phone, email, social media or online forms

  • Subscribe to our marketing communications

How We Use Your Information

Your information helps us provide safe, personalised and professional care. We may use it to:

  • Manage appointments and consultations

  • Deliver tailored skin, brow and lash treatments

  • Create personalised treatment plans and skincare recommendations

  • Process payments and transactions

  • Communicate with you about your appointments, products and services

  • Improve our treatments, services and overall client experience

  • Send marketing communications where you have chosen to receive them

Protecting Your Information

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. Your information is stored securely using trusted systems and service providers.

Sharing Your Information

We respect your privacy and will never sell or rent your personal information.

Where necessary, we may share your information with trusted third-party providers, including our booking software, payment processors, website providers and marketing platforms, solely for the purpose of operating and improving our business.

Marketing Communications

If you choose to receive updates from KWFB, you may receive occasional emails or promotional communications. You can unsubscribe at any time using the link provided in our emails or by contacting us directly.

Accessing or Updating Your Information

You have the right to request access to the personal information we hold about you and to ask for it to be updated if it is inaccurate or incomplete. If you would like to make a request, please contact us using the details below.

Cookies and Website Data

Our website may use cookies and similar technologies to improve your browsing experience, understand how our website is used, and support marketing and website performance.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

KWFB
Email: [insert email address]
Phone: [insert phone number]

This Privacy Policy may be updated from time to time to reflect changes to our business practices or legal obligations. The most current version will always be available on our website.